SHIPPING POLICY

Herbalaxe is confident about its product and make sure that it reaches to its valuable customers without any hassle at promised time.

Our Packaging team along with the various tied up courier services works delicately so that your Order is delivered not only in metro cities but also within rural areas, remote area as well as urban areas of different states without any damage.

How Herbalaxe actually works on Shipping :

Herbalaxe arranges the delivery of your order at most easiest way.

Customer enrolled with Herbalaxe after confirmation of the order by the Health expert is given appropriate date and time for delivery at their door step by ensuring that the supplement is sent out on time.

The standard time span for the delivery generally falls between 4-6  working days depending upon the locality of the customer.

Shipment and dispatchment of the supplement generally takes 2-3 working days once the order is confirmed.

Delay might be possible depending upon the various uncontrollable barriers such as imports and availability of the raw materials, brand code verification as it takes more time and might can delay in the delivery time.

Customer is given proper contact details of the company along with the support email address to raise the issue or the complain if occurs related to the delay delivery of the supplement.  

Herbalaxe Team also provides tracking id or details to their customers so that it becomes easy for the customers to track their shipment any time anywhere along with the current status of their order.

Herbalaxe requests it customers in order to receive the shipment on time to provide exact or complete billing address details of their location with appropriate pin code and contact details.

Once the order is confirmed and shipped at the billing address which is confirmed by the customer itself , cannot be redirected to other office or home address i.e. On new address

In case if there is need to change the address then it’s totally becomes the duty of the customer to inform our team on the number shared with them or website number and one might have to cancel that order and need to place a new order along the shipping and handling charges for the first order.

Before arriving of our supplement at your door step, customer will receive a call and message by the courier team and proper signature of the shipment is taken that ensure you have received your order safely on promised time.

If the customer is not available at the given address for the first time then he/she might have to bear extra charges for next order purchase

It is advised to inform your family members/security/neighbors about the expected delivery if you are not available at you address to avoid the extra shipping fee.

Herbalaxe is an e commerce website i.e. It deals on online website portal and do not provides Pick up services or available at any medical stores. Its headquarters is located in Delhi.

Herbalaxe makes sure and aims in providing actual or accurate image of the product but since the pixels as well as computers, laptops, phones, tablets have different screen resolution so final product image can differ from one another.

Slight change of design, color will not affect the quality, performance, efficiency or accuracy of the product in any matter.